How to Book a Flight Using SAP Concur

After you complete your search details, click Search.

You will see a list of available flights on the Depart tab (highlighted below). To filter the results, select a column, row, or cell in the Airline grid at the top of the Results page or you can use the sliding scales on the left. Scroll down to view more results.

To select a flight, click on the flight you want and click the Select button in the row. After you select the departing flight, the return flight options will appear, and you can select your return flight. Click Select.

After you select your flights. Click View Fares.

In the Fare Options display, the green checkmark icon indicates that the selected option is within policy. The yellow caution icon indicates a violation of a rule. You can complete the booking, but SAP Concur sends your manager an email including the out-of-policy reason you chose, as well as lower-priced options that are available. A red exclamation point icon indicates a serious violation and cannot be booked.

Next, click Flight details. If you want to view the available seating for the flight, click View seats to open a popup window that displays the seating configuration. Depending on the airline, you can select your desired seat for the flight.

You can scroll down to review additional fare options. When you are ready to select your flight, click the fare amount.

The Review and Reserve Flight page appears. Review your flight itinerary.

You can scroll down to review the seat map, review the price summary information, and select your payment method.

After you review the fare rules and restrictions, click Reserve Flight and Continue.

You will see your complete travel itinerary. From this page, you can also choose to add a car, hotel, Wi-Fi, or rail (depending on location) to your itinerary.

If you selected the options to book a car and/or hotel on the initial search page, you will be prompted to select a car or hotel for your trip before you see the Travel Details. To continue with the reservation, click Next.

If you did not select a hotel or car, a pop-up window notifies you that your trip does not have any car or hotel reservations. Confirm that you do not want any additional reservations.

Next, you will see the Trip Booking Information page. The default Trip Name is based on the departure and arrival cities. You can edit the Trip Name as needed. You can also provide a Trip Description and enter the email address of anyone else you would like to receive a copy of the confirmation.

If you have not selected a hotel or car, enter the reason, then click Next.

Review your itinerary prior to booking. To finalize your reservation, scroll down, and then click Confirm Booking.

If your company does not require approvals for trips, you will see a Purchase Ticket button instead of a Confirm Booking button.

By confirming the booking, you are sending your reservation to your manager for approval.

If you use SAP Concur for expense accounts, the Pre-populating Your Expense Report page appears. You can select transportation options for arrival and departure from the airports during your trip. For this example, Taxi is selected.

Review the information and if it is correct, click Finish.

Depending on your company’s Travel and Request configuration, you return to the Travel page and can view your Upcoming Trips. If you need to submit a request prior to travel, you will continue to the Request Header screen to complete the required request.

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