If your customer relationship management (CRM) software has turned into an expensive phone book that is rarely used, you’re not alone. Up to 70 percent of CRM implementations fail. It doesn’t have to be this way. To get motivated to revive your contact…
If you have had a great executive assistant, you know that they can be lifesavers. A great assistant becomes your mini-me —someone who can represent you to internal and external contacts and perform the important administrative tasks that don’t need to be done…
The virtual assistant business was growing rapidly before Covid-19, and like other remote work-enabling businesses, it accelerated during the pandemic. There are lots of virtual assistant companies offering admins for hire, as well as freelancers working for themselves and getting business through platforms like Craigslist and Upwork. …
“One of the biggest reasons why entrepreneurs nowadays struggle to grow their businesses is because they are simply wearing too many hats,” said entrepreneur and author Chris Ducker. He’s right. Service Now’s State of Work report found that executives spend an average of 16…
One of the questions executives ask when considering hiring a virtual assistant is whether it should be a full-time or part-time role. The question comes up in a couple of different ways: Do I have enough work to offload to warrant a…
In 2015 McKinsey published a landmark report on the business benefits of diverse teams. “Diversity Matters” analyzed 366 public companies across various industries in Canada, Latin America, the United Kingdom, and the United States. It looked at the financial results…
Email is supposed to make us more efficient. Less intrusive than a phone call, the instant communication offered by email promises to save time. Until your inbox becomes an anchor that ties you to your desk or phone such that…
In his Forbes article 6 Reasons Why Podcasting is the Future of Storytelling, Chris Giliberti states that “the podcast’s lithe ability to contort itself across myriad activities and settings, venturing where print and video cannot, is ultimately what cements its growth prospects.…
Email is supposed to make us more efficient. Less intrusive than a phone call, the instant communication offered by email promises to save time. Until your inbox becomes an anchor that ties you to your desk or phone such that you…
Lead management is essential to growing your business. What is lead management? After you generate a new lead from an event, a web form fill, email response, or some other buying signal from inbound or outbound lead generation efforts happens. …
