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Mindful Communication Tools: Email Best Practices

Despite the tech pundits who say that email has seen its heyday, it continues to play a central role as one of the best online productivity tools for business networking and growth. Users send approximately 294 billion email messages a day, and that excludes…

Why Outsource? 5 Arguments in Defense of Outsourcing

Outsourcing gets a bad rap. In every economic downturn since about World War II, politicians and pundits alike have framed attempts to move internal jobs to external workers as evil, corporate callousness. They have made concerns about outsourcing an emotional talking…

Tips for Effective Delegation

“Quickskill is the best place to work in Guatemala because you are treated like a person.” Those are the words of a Quickskill Productivity Assistant (PA), Ana, in an employee survey. “Your time is respected here, you are empowered to…

An Alternative Approach to Lead Generation

Identifying new prospects is key to focusing your efforts as a relationship sales executive. Statistics show that 7 out of 10 companies say that high quality leads are their top challenge. However, we consistently see companies reach their bottlenecks and…

Should I Customize Salesforce or Configure It?

“82,400 Salesforce implementations. All of them unique.” – Salesforce.com One of Salesforce’s key selling points is its limitless flexibility. If your company spends thousands of dollars and work hours on a Salesforce platform, you want to know that it is built around your needs.…